Clinical Service Center Director

Richmond, VA 23230

Employment Type: Full-Time Direct Hire Category: Program Director Job Number: 6186

Job Description

PsychPros, Inc. is assisting a fast-growing behavioral health organization in its search for a Site Director to oversee the center in Richmond, VA. Our client works with individuals leaving prison on their healing journey. Their holistic, integrated, evidence-based re-entry model is unique in its scope and unparalleled in its impact. 
The Director will oversee the day-to-day operational leader of the site, where the re-entry model to formerly incarcerated individuals is delivered. In this role, you’ll manage internal team members, work with our participants, and serve as a local ambassador to external stakeholders. 

  • Leading and inspiring our team members in the Center:
    • Directly managing Community and Life Skills team members, including case managers, community support specialists, peer support specialists, center coordinator, and security officers
    • Providing day-to-day guidance to Behavioral Health & Wellness and Education & Employment team members and working with the BHW and EE managers to communicate observations on successes and areas of opportunity for the therapists, chaplain, and career coaches.
  • Ensuring participants receive a consistent, positive, healing experience:
    • Creatively problem solving in accordance with organizations policies and model. Coaching team members in partnership with senior leadership to improve processes and participant outcomes. 
    • Monitoring and reporting accurate metrics and data for the Center.
    • Ensuring the Center facility is well-maintained. 
  • Partnering with the senior leadership team and engaging with the community: 
    • Collaborating with senior leadership to implement new strategies, advance our mission, enhance the team member experience, and manage risk. 
    • In partnership with senior leadership, fostering relationships in the community with employment partners, donors, and the Department of Corrections

The right candidate will come with: 
  • Passion for our mission
  • Exceptional interpersonal and communication skills to facilitate internal and external stakeholder relationships. 
  • Demonstrated leadership and team management abilities.
  • Strong work ethic and an enthusiastic willingness to create greater opportunities for program participants.  
  • Strong process and procedure adherence
  • Ability to work in a multi-disciplinary environment and effectively influence team members without direct supervisory authority.
Required education, licensure, and experience: 
  • Master's degree in counseling, social work, psychology or marriage/family.
  • 10+ years of experience in social work, or other behavioral health focus.
  • 5+ years of experience supervising a team of case managers/peer support specialists in a behavioral health or comparable field.
  • Experience with substance use disorder and twelve-step programs.
  • 4+ years of operations and/or management experience
  • Experience working with justice-involved adults or other vulnerable populations preferred.
  • CPR / Adult First Aid certification preferred.
Team benefits:
The employer offers an excellent benefits package that includes medical, dental, and vision coverage, paid coverage for basic life insurance, AD&D, professional development opportunities, and an EAP program so you have quick access to a wide range of life resources.
  • Signing bonus for new team members
  • Consistent hours
  • 401(K) matching
  • Competitive pay
  • Generous PTO
  • Bonuses 
For immediate consideration, please apply on-line or email your resume to

Meet Your Recruiter

Cheryl Rapier
Senior Recruiting Manager

I enjoy the linking process - making good matches. My job is to listen to the needs of my clients and find the candidate who most closely matches what they are looking for.
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