Enrollment & Intake Therapist
6 CityPlace Drive Richmond, VA 23225 US
As one of the first points of contact for potential participants, the Enrollment- Intake Therapist introduces individuals to life-changing services, guiding them through the enrollment process. Using standardized assessments, you’ll identify participant needs, diagnose, and set treatment goals. In this role, you’ll build a foundational relationship between the program and participants and maintain engagement during the transition to post-release programming.
Role will involve:
- Enrolling, diagnosing, and supporting participants:
- Interviewing potential participants before release from prison
- Assessing participants’ eligibility for the program and obtaining consent from participants for participation
- Serving as a primary point of contact for incarcerated individuals, while maintaining a positive and professional presence
- Administering assessments to inform diagnoses.
- Diagnosing participants and creating treatment plans aligned with their goals.
- Welcoming newly released participants to post-release programming and outreaching participants who have not yet arrived to the Center.
- Communicating with multi-disciplinary care team and external stakeholders:
- Maintaining and updating records in electronic record system
- When working within a correctional center, building strong, professional, positive relationships with prison staff and administration
- Serving as the liaison between participants and post-release care team upon release
- Participating in internal meetings (Behavioral Health and Wellness team meetings, All Team meetings, 1:1 supervisor meetings, and training sessions)
Skills, Knowledge, and Expertise
- Ability to resolve conflicts in crisis situations, redirect and set boundaries, and work with a diverse team
- Collaborative attitude and excitement about working in a multi-disciplinary environment
- Flexibility and adaptability to work within correctional facilities
- Effective communication skills with both internal and external stakeholders
- Skill in documenting interactions in case notes and flagging participant needs
- Experience using DSM-5 and assessments to form a diagnosis and set goals and objectives for treatment
- Commitment to professionalism, integrity, and compassion in all interactions
Required education, licensure, and experience:
- Master’s degree in counseling, social work, behavioral health, or related field
- Independent clinical license
- 3-5 years of experience working in mental health and substance use disorders, with equal focus on mental health and substance use treatment
- Familiarity with and endorsement of 12 step program
- Ability to pass DOC security clearance
- Driver’s license
- CPR / Adult First Aid certification preferred