Residential Program Director

Bellingham, WA 98225

Employment Type: Full-Time Direct Hire Category: Addiction/Substance Abuse Counselor Job Number: 3399

We are seeking a Program Director for a substance abuse treatment center located in Bellingham, Washington.


As the Program Director you will work under the supervision of the Chief Clinical Officer.  The Program Director provides direct services to patients diagnosed with substance use disorders in assigned locations in addition to providing clinical supervision to assigned staff. 

  • Participate in staff recruitment, interviewing, hiring, work assignments, orientation and performance supervision according to work rules, regulations, and policies; develop and implement staff orientation and training in conjunction with the Chief Clinical Officer.
  • Provide direct services to include, assessment, intake, individual and group therapy and case management.
  • Schedule and facilitate individual supervision sessions with assigned staff; monitor staff training needs, professional development activities and ability to deliver services as assigned; develop, maintain and update professional development plans; monitor productivity; implement and monitor collaborative documentation; schedule staff to work shifts and monitor the staff shift schedule;
  • Monitor all staff performance, ethical and safety practices and report concerns to Chief Clinical Officer immediately;
  • Maintain open communication with the Chief Clinical Officer; promote healthy communication between team members and other agency staff in the delivery of services;
  • Ensure that continuous quality improvement addresses both patient centered care and compliance with agency policies and contracts, WAC’ s, RCW’ s, BHO policies, CARF standards, Medicaid or other Federal Regulations; review clinical charts for accuracy and completeness,; schedule and facilitate staff meetings at least twice monthly for care coordination and to provide training on needs identified through quality improvement; participate in the implementation of agency tracking systems and chart audit procedures;
  • Coordinate integrated care across behavioral health, physical health and recovery support needs; provide coordinated care with respect for patient confidentiality, safety and self-determination;
  • Ensure assigned staff collaborate with patients to develop a patient centered individualized treatment plan, revised when necessary, to address evolving patient need; culturally competent and age appropriate; consider all aspects of the patient, their families, and their community’ s psychosocial, economic and cultural needs;
  • Collaborate with community partners to increase patient access to services;
  • Ensure all required documentation is completed in an accurate and timely manner;
  • Seek supervisory assistance if problems with own or assigned staff documentation quality or timeliness occur or persist;
  • Independently identify program needs and make recommendations to Chief Clinical Officer; 
  • Actively contribute to program development by participating in agency and community meetings; and
  • Other duties as assigned.



  • Possess a bachelor’ s degree in one of the social sciences from an accredited college or university, Master’ s degree preferred;
  • Be licensed or certified as a CDP in the state of WA;
  • Possess an understanding of co-occurring disorders;
  • Have a minimum of two years clinical supervisory experience;
  • Program management experience is desirable, must have demonstrated experience providing supervision and/or mentoring to staff. 
  • Ability to work in fast-paced environment, with excellent oral and written communication skills, critical thinking and problem-solving abilities;
  • Sensitive to ethnic, cultural, gender; beliefs, and behaviors, substance use disorders, HIV/AIDS and related medical/social issues;
  • Demonstrate understanding of substance use disorders/opioid use disorder and medication assisted treatments;
  • Ability to work independently as well as part of a team.
  • A strong commitment to the right and ability of each person with a substance use disorder(s) to live, work and have access to helpful, competent and continuous supports and services;
  • A strong commitment to working collaboratively, assertively and interdependently with co-workers;
  • Skills and competence to establish trusting relationships with persons with substance use disorder(s) and respect for individual rights and personal preferences in treatment;
  • Knowledge of pharmacology; clinical treatments of individuals with co-occurring disorders (mental/substance use disorders); crisis intervention; and professional ethics;
  • Knowledge of community/health resources;
  • Ability to use clear, concise and effective written and oral communication and comply with agency policies when sharing, documenting relevant patient care data.
  • Demonstrated ability to effectively prioritize and organize work to satisfactory completion;
  • Ability to drive between work sites throughout the work week;
  • Current unencumbered driver license and proof of current car insurance may be required;
  • Effective verbal, written and interpersonal skills with ability to interact providers and team members from various settings;
  • Ensure own professional development and maintain licensure and/or certification requirements; 
  • Dependable and reliable attendance.


For immediate consideration please submit resume and salary requirements to



Brooke Olson
National Recruiting Manager

Recruiting is a great way to combine two fields that I love — human resources and human services. I believe that my knowledge of the human services field helps me so much in my position as a behavioral health recruiter. I am truly able to understand what client companies are looking for in a candidate, and in turn, I can help job candidates locate a job they love.

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